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I had an interesting experience at the end of the day yesterday. One of my Law Library colleagues looking quite distressed came into my office and said, “I think I just lost a VERY important file.” My response was, “no problem! Worst case we can restore it from backup.” That’s always my response when someone says they’ve lost a file - it usually calms them down and reassures them. She followed up by saying, “I just created the file today. Will it have been backed up yet?” Her face dropped when I said no. Our backups only happen at night, so a file created today would not yet be backed up.

So I started looking for the file. Sure enough, she had deleted it from the file server, so it didn’t go into her recycle bin. I tried doing a windows search (she’s running Vista Business Edition), and could only find a link to it in favorites, but not the file or a temporary file. Lastly I tried doing a Google Desktop search as we have it indexing her computer and her file share. It thought it found the file, but the link was dead (because the file had been deleted), but we could look at the full unformatted text of the file with the preview option. So we copied the text from the preview, and pasted it into a new Word document. I had one relieved customer. She had to reformat the document, but it saved her hours of work writing it from scratch.

So… Google Desktop is not only a great desktop search tool, but it can also help restore deleted files that have not yet been backed up!

Do you think online prenatal classes are a good idea? If you or your spouse were expecting, would you consider an online class as an alternative or supplement to a face to face class?

My wife Heather is a Prenatal Class Teacher and a Doula. She has put an enormous amount of time (at least it seems like it to me), putting together materials and activities for her prenatal classes. Recently she has started to allow her clients to customize their classes to meet their specific needs (or as I think, address their specific fears) through a form on her website. This seems to be a hit, combined with the one on one teaching she does.

Recently I suggested that she might want to put her lessons online, and let people access her lessons for free, and pay for the web site and her time by using Google Adsense. We currently have Google Ads on the birth stories she has written for each of our children. We typically get about 700 page views per day, and average $1.40 in ad revenue per day. While not a lot of money, it is amazing that over the past year she has earned over $500 from the birth stories. This has more than paid for her time in writing them (although as she would be quick to point out, money was the furthest thing from her mind when she wrote them up).

So… Online birth classes with text, pictures, video and some interactive elements like quizzes. There would also be a question / comment feature so you could ask questions on the lesson pages so that Heather and/or others could respond to the question. Again, what do you think? Would you or your spouse go to a site like this to check it out? Just post your comments at the bottom of the blog post. Thanks!

As the systems administrator at the UVic Faculty of Law every semester I see one or two students who have lost everything… documents, pictures, music… Everything on their laptop computers. The look on their faces is unmistakable. They come to me looking for help. Unfortunately more often than not I have to deliver the news to them that they have lost all their data. Typically the the data is lost because of a hard drive failure (a recent Google report seems to indicate that newer high density hard drives are becoming less reliable not more reliable). Recovery is sometimes possible (just ask my good friend Mike Binstead), but it can often be quite expensive ($1,000 or more) if the problem is severe enough that a hard drive recovery company needs to be involved.

The most recent student who came in to my office with a troubled look on her face, just had her laptop stolen, and did not have any of her data backed up. She lost everything except for things she had e-mailed other people (she uses a webmail program, so her e-mail was not lost).

Last week I heard another sad story from publishing company that I’ve been working with. One of their branch offices had a fire which destroyed all six of their computers. The person in the office I’ve been working with most closely didn’t have any of her data backed up and lost everything. Two others in the office had backups, but stored them at the office, so their computers and their backups were both destroyed (just because you back things up doesn’t make your backup system full proof).

I know a number of data loss stories from Hurricane Katrina… I won’t tell them here, but I’m sure you can imagine what happened to many people and companies who were not backing up their data, and keeping some of the backups stored off site.

The biggest complaint I hear about backups is that people feel they are a pain to do. I agree! Most backup systems are a pain. If a backup system requires human intervention on a regular basis, it is probably not going to work well. Up until recently I backed up my home computer by burning the Data to DVDs. I have enough pictures and videos on our computer now that it took 3 DVDs to back everything up. It was a pain to do, and as a consequence, I ended up backing things up once every two or three months … not very impressive for a systems administrator.

At the Faculty of Law we backup everything on our servers nightly using a little piece of software on the servers that backs all the changed data to a central server on campus. The next day, a copy of the backed up data is shipped to a storage location on the other side of the country. I sleep better knowing that if the Law School Burns down, all our data is recoverable.

I recently started using a similar system for my laptop and home computer to backup all the data. It is Wonderful easy to use service, and for up to 2GB of data it is Free! The company is called Mozy Online Backup. If you have more than 2GB of data, you can pay $5 per month to store Unlimited Data. I am happily paying $5 per month for my unlimited account. Mozy works on both Windows (2000/XP/Vista) and Mac OSX (the Mac client is currently in beta testing, but I am happy with it’s performance on my laptop). Here are the features I love about the Mozy backup service:

1. It requires no intervention to backup. Just setup an account, install the software, select what you want to backup, and then just let it run!
2. It backs up your changed files every 3 hours, and keeps different versions of the same document for 30 days.
3. It stores your data off site at a different location, so in the case of a natural disaster or fire, your backup will be safe.
4. It is cost effective. Free for up to 2GB (which will work perfectly for UVic Law students) and $5 per month for unlimited backups.
5. The data is encrypted before it is sent to the server so that it is secure while it is being transfered over the internet, and while it is being stored on the Mozy server.
6. Mozy just signed up General Electric as a customer, to backup their systems world wide. A nice vote of confidence in Mozy.

I encourage everyone who does not have a good, reliable backup system in place to take a hard look at Mozy for your personal backup solution. I’ll be installing it on the two computers are my parents house the next time I visit.

I saw a post on TechCrunch last week about this software, and I’ve finally got around to testing Screencast-o-matic, and I’m glad I did. Not only is the software free to use, but it is very easy and intuitive to use. In fact it is so easy that I’ve used the software to create a screen cast (or visual tutorial) to show you how it works.

As a systems administrator who also supports a number of end users on PC’s, I see how a tool like Screencast-o-matic could make my life easier by allowing me to quickly create a tutorial (like how to add a new printer). I can then post it on Google video, and the next time someone asks me how to add a printer, I simply send them a link to the video. You also have the option of hosting the screen cast on the Screencast-o-matic web site if you sign up for an account (no account is necessary to do screen casts though).

You also have the option of recording audio with your screen casts (or not). This can make the process of creating a screen cast much quicker, which is what is probably the most important feature for me. For people looking for full featured screen cast software, you’ll probably want to keep looking. Here are some of the things that Screencast-o-matic cannot currently do:

• Add labels to the screen cast.
• Visibly indicate when a button has been pressed.
• Bookmark different points in the screencast for fast forwarding

While not for everyone, Screencast-o-matic is great for people who want to try out screen casting. Commercial screen cast software pricing starts at about $400, so you can’t beat the price / performance ratio of Screencast-o-matic. The software is also cross platform, and will run on all Windows, Mac and Linux computers that have Java (or JVM) installed. One other good opensource option is CamStudio, but unfortunately it is windows only software.