Rich's Random Thoughts

Google just launched a new version of Google Apps for US Governments.  Why do they need to have a version of their “Apps” product specifically for US governments?  Because of a sensible requirement that American government data be store only on US based servers.  I’m glad that Google Was able to do this for American governemnts.  What I’d like to know is when the internationally based version is going to be launched?

I live in Canada, specifically in the Province of British Columbia, and our government passed a law several years ago requiring that publicly funded institutions store personal data on servers in Canada only.  This makes sense especially in light of the US Patriot act, which allows for American law enforcement agencies to look through private data without necessarily obtaining a search warrant, and without notifying the owner of the data that they have been snooping around.

So Google, when is the Google Apps for Canadian Governments going to be launched? I’m looking forward to the press conference!

I’m happy to see that Microsoft is finally getting into the on line office market. There is nothing better for inovation than competition between two companies with a lot of money, and a lot of smart employees. I’ve been a heavy user of the Google Docs wordprocessor and spreadsheet apps since 2006.  The Google Docs apps are not as powerful as the desktop Microsoft Office programs, but now have enough features that I have almost stopped using Microsoft Office desktop products.  The thing that drew me to Google Docs in the first place was it’s excellent collaboration features, like real time multi-user document editing and a strong version control system – all essential features for college students.

Here are my thoughts on Microsoft Word Web App (live.office.com). Before you test drive it yourself, you’ll need an active hotmail.com or live.com account.

Word Web App Pros:

• The look and feel of the Word Web App is very similar to Word 2007.  Similar, but not as many features, which is to be expected at this point in it’s product development. If you use Word 2007 you have a very small learning curve.
• Sharing a document with others is easy to do.  Having the document on the internet makes collaboration simple… no more worrying about whether or not you have the most recent version in your email inbox or not.
• The built in version control looks solid.  It is now a trivial task to revert the document back to an earlier version if necessary, or see what was deleted by accident.
• 25GB of file storage is excellent. I’m not sure what the limite is in Google Docs to be honest.
• You can edit documents in any web browser, not just Internet Explorer.  I’ve been working in Google Chrome on a Mac, and the experience has been good.

Word Web App Cons:

• No printing.  This is huge.  You cannot print unless you open your document in the desktop version of Microsoft Word, or a compatible word processer like OpenOffice.  I can understand that they still want people to buy their desktop version of Office, but not being able to print makes Google Docs look very good.
• No footnotes or endnotes. For students this is a problem.  You can add footnotes and endnotes in the desktop version of Word, but you can’t edit them or even see them in the online version.  Hopefully this will change soon, as this is a big problem for students who need to cite their references.  Google Docs started out without footnotes, but added them in October of 2008.
• While you can edit documents just fine in any web browser, if you want to edit the file in your desktop version of Word you need to be on a Windows computer in Internet Explorer.  Not a huge deal, unless you need to add footnotes, or want an easy way to print.

Whether you end up using Microsoft Office Web Apps, or Google Docs, we’re all going to benefit from Microsoft getting into this market.  Overall this is a good first effort from Microsoft.  Hopefully they’ll quickly add printing and footnotes to their otherwise excellent product.

Here’s a short Google Apps video that shows how useful real time collaboration on a document can be… no more emailing a document back and forth between collaborators:

Tired of being asked to shell out cash for the anti-virus software that came with your new computer last year?  If so, then look no further.  I’ve been using Microsoft Security Essentials for almost a year now, and it has been doing an excellent job. Here is a recent review if you’d like to see an more in-depth comparison.  If you want to make the switch now just do the following:

1. Uninstall your current antivirus software – Do this by going to your control panel, and uninstall your current anti-virus software.
2. Reboot your computer.
3. Download & Install Microsoft Security Essentials.

Your’re done!  No more anti-virus software asking for $50 or more every year.  Enjoy!

Here’s a link to the outline of the Mobile Computing Discussion I’m leading today at the UVic Libraries.  Once I’ve cleaned up the notes, I’ll post them below:

Reading List for Mobile Computing and the iPad Discussion:

• Reminders From Out of the Blue [please take note of the location features] – David Pogue
• Urbanspoon iPhone App Adds Augmented Reality – Barb Bybwad
• QR codes for libraries – some thoughts – Aaron Tay
• Evernote for iPhone – Jeffery Battersby
• Looking at the iPad From Two Angles – David Pogue
• What are mobile friendly library sites offering? A survey. – Aaron Tay
• Amazon.com’s Kindle fails first college test – Amy Martinez

Read more…

In short, yes.  If you quickly want to see how much information on Facebook you are making public, go to the ReclaimPrivacy.org website, and follow the easy instructions there, and you’ll know in less than a minute how much of your information on Facebook is now available for the general public to view.

We should be concerned about how Facebook is handling information that we assumed would be private when we signed up.  The problem isn’t so much that some of the information we put on Facebook is available to the public, it is that Facebook has repeatedly changed the default rules on what it makes public.  When I signed up on Facebook 2 or 3 years ago, virtually all the information I posted there was private by default.  That was one of the big selling points of the site: Connect with friends and share information in a private fourm.

If I signed up today, virtually all the information I post would be public by default.  Not only that, but if I clicked “OK” on the different “information dialog boxes” that appeared over the past year telling me how the Facebook’s default privacy setting were changing, virtually all my information would be public now as well.  That is very concerning.

To find out what you’re exposing to the public internet, go to: http://www.reclaimprivacy.org/

Skype makes my life easier once again, and does it for free!  Most people know that it is a great tool for making free voice and video call from computer to computer, and that it allow people to make very inexpensive calls to land lines and cell phone around the world.  What most people don’t know, and what I didn’t know until recently, is that Skype will also allow you to share the desktop of your computer with other people.  So why is this so great?  Let me explain.

As someone who ends up helping co-workers, family and friends with computer problems, there are few things more frustrating than trying to talk someone through a series of clicks and windows on a computer that you cannot see.   Not only that, but I am also typically relying on rather sketchy description of a problem that more often than not is hazy at best.  That is where Skype comes in.  The person I am helping shares their desktop with me, and I can see what they are doing that triggers the problem.  At that point I can tell the person exactly what to do to fix the problem, and then correct them if they make any mistakes.  A win-win and time saver for everyone.

Here are some other potential uses for Skype Screen Sharing:

• Demonstrating Software.
• Collaborative Editing of Documents (especially if you insist on using Microsoft Word instead of Google Docs).
• Desktop computer support (as we already discussed).

Enjoy!

A couple of years ago I wrote a blog post about how to create a family friendly internet setup in your home.  Given how quickly technology changes, I thought it was time to revisit the topic to see what has changed.

Being the father of five children under the age of 15 years old, and having 4 computers in our home along with a couple of iPod Touches, I’ve been experimenting with software & services over the past few years to try make my childrens’ experience on the internet as porn free as possible. After trying some commercial software for content filtering that ended up slowing down our 4 year old computer, and didn’t do anything to help on our iPod Touches, I have found something that works quite well on all the internet devices in our house (remember that no solution is 100% perfect not matter what the software vendor claims).  It not only works well, but once you set it up on your home router, you don’t need to install anything on the desktop computers or iPod Touches!

Read more…

“How can I save a YouTube file and save play it on my kids iPod on our next 12 hour road trip?”  Believe it or not, this is a question that I get fairly frequently as systems administrator at the UVic Law Library, and as the neighbourhood technology guru.  Here are a couple of tools that can make downloading flash videos from YouTube (or other video websites), a fairly easy task:

Step 1: Open Firefox, and download the Video Download Helper plug-in.  This plugin will allow you to save Flash Files to your desktop.  If that is allow you want to do, then you should be able to view the video using a video player like VLC Player.  If you want to convert the flash video into something playable on your iPhone or iPod, then on to the next step.

Step 2: If you are running Windows and want to convert the flash video to an iPhone compatible format, or Windows media format, then I’d suggest you download and install Format Factory.  If you are running Mac OSX, then I’d download Handbrake, to do the conversion job.

DVD Conversion: If all you want to do convert some DVD’s to iPhone or iPod Touch format for the road trip, then install Handbrake on your computer and rip the DVD’s into MP4 files.  This will take a while to convert the videos (almost as long as it would take to watch the video itself), but can be worth while if everyone is able to keep their sanity on the trip.

Have fun converting YouTube videos for your kids iPods for that next long family road trip!

Introduction to the Survey Results

In addition to the technology questions we’ve been asking UVic law students over the past seven years, we decided to ask some extra questions about the increasing important mobile technology that students are arriving at Law School equipped with.  One major change to the methodology of this survey compared to past years is that we sent the survey to all students at the law school, not just first year students.  The response rate was 25% this year rather than close to 100% in previous years.

[Note: if you have problems seeing any graphs on this page, please look at the underlying Google Doc's page for this blog post]

Executive Summary:

• 30% of students own “Smart Phones” that can browse the internet.
• 97% of students own laptops, and over 60% own both a laptop and a desktop computer.
• 39% of student laptops are Mac’s.
• The average laptop price dropped to $1,200 from $1400 in 2007, and from $2,100 in 2004.
• All students now report having high speed internet in their homes.
• 82% of students bring their laptops to school almost every day.
• 86% of students own MP3 players capable of listening to recorded lectures.
• 54% of students use Gmail as their primary email account, 18% use UVic email and 15% Hotmail.
• 58% of students identified MS Word as their favorite tool for collaborative document editing.  27% chose Google Docs, 5% OpenOffice Writer & 10% “Other”.
• 100% of students now have access to high speed internet at their homes.
• 86% of students use Facebook and 65% of those students would like to see law school events and activities published on Facebook as well as through the online faculty calendar of events.

Read more…

You may have noticed the new sign outside the Law Library computer lab with the funky looking bar code on it (a QR Code).  What does it do?  It allows our patrons who have a smart phone (like an iPhone or BlackBerry) to download a free application (NeoReader), and then take a picture of the bar code with that app… The app then launches their smart phone’s web browser and takes them to the room schedule page so that they can see when the lab is booked for classes.  While this is useful, it hopefully will be a lot more useful once we are using the Main UVic Library’s room booking system, so that students will be able to check the availability of a room, and then book it from their cell phone while standing in front of the room.

This is just a trial to see what sort of uptake we get from students, and how helpful they find it. Some other possible uses for this technology in the library are:

• Study room availability and room booking as I already mentioned.
• Library tours – posters in different areas of the library with the bar codes so that students can access information relevant to that particular space. Audio tours can also be provided this way.
• Library Maps – Instead of just a map that has, Reference, Reserve, Computer Lab on it, put QR codes for each area that has a web page, so that the patron can go directly to that web page for more information.
• SMS reference service via a 2D bar code on the library web site.
• Library Reviews – if someone has done a review on a book or item, a bar code can be put on that item, linking to the review.
• Event Posters – if there is a web page associated with an event, a bar code linking to that web page can be put on the poster.
• Link to Phone number on a web page so people don’t have to dial the number on their phone.

While installing the bar code scanner app on an iPhone is quite easy, it remains to be seen how many students have a smart phone capable of reading the bar codes, and how many of those students will actually find this useful. I just sent a survey out to law students, asking in part what cell phone they use, so we should have some good data on the number of students who have a device that can read the 2D bar codes in a week or two.

I have also spoken briefly with Ben Naylor about how the LSS might find this technology useful in their communications with students.  If multiple organizations in the Fraser building begin to use it, and enough students have cell phones that can read the 2D bar codes, we can hopefully make all our lives a little bit easier.

If you want to create a 2D bar code, here is a link to a free QR Code Generator that anyone can use.  Let me know if you have any other ideas on how we could use this technology!